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How to support customisation on SaaS: a grounded theory from customisation consultants

dc.contributor.authorSong, Hui
dc.contributor.authorChauvel, Franck
dc.contributor.authorSolberg, Arnor
dc.contributor.authorFoyn, Bent
dc.contributor.authorYates, Antony
dc.date.accessioned2017-11-13T09:35:09Z
dc.date.available2017-11-13T09:35:09Z
dc.date.created2017-09-18T09:04:12Z
dc.date.issued2017
dc.identifier.citationProceedings of the 39th International Conference on Software Engineering (ICSE 2017), Buenos Aires, Argentina, May 20-28, 2017 - Companion Volume, 247-249nb_NO
dc.identifier.isbn978-1-5386-1589-8
dc.identifier.urihttp://hdl.handle.net/11250/2465717
dc.description.abstractThis paper reports the initial result of a qualitative research on how to support customisation of SaaS (Software as a Service). The research follows the grounded theory method, and investigates the expectation of consultants who are specialized in customising enterprise software systems. The resulting theory contributes to the understanding of how customisation on SaaS differs from the traditional one, and provides a high-level guidance for SaaS vendors to prepare effective support for customisationnb_NO
dc.language.isoengnb_NO
dc.relation.ispartofProceedings of the 39th International Conference on Software Engineering (ICSE 2017), Buenos Aires, Argentina, May 20-28, 2017 - Companion Volume
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 Internasjonal*
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/deed.no*
dc.titleHow to support customisation on SaaS: a grounded theory from customisation consultantsnb_NO
dc.typeChapternb_NO
dc.description.versionacceptedVersionnb_NO
dc.source.pagenumber247-249nb_NO
dc.identifier.cristin1494599
dc.relation.projectStiftelsen SINTEF: 102011842nb_NO
cristin.unitcode7401,90,12,0
cristin.unitnameNettbaserte systemer og tjenester
cristin.ispublishedtrue
cristin.fulltextpostprint
cristin.qualitycode1


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Attribution-NonCommercial-NoDerivatives 4.0 Internasjonal
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