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dc.contributor.authorKarahasanovic, Amela
dc.contributor.authorHeim, Jan
dc.date.accessioned2017-02-13T13:28:24Z
dc.date.available2017-02-13T13:28:24Z
dc.date.created2015-09-24T20:41:17Z
dc.date.issued2010
dc.identifier.citationEuroITV 2010 - 8th European Conference on Interactive TV and videonb_NO
dc.identifier.urihttp://hdl.handle.net/11250/2430605
dc.description.abstractUnderstanding users’ behaviour and expectations is a prerequisite for providing services tailored to their needs. We conducted a survey with 2,400 users to determine when, why and how they used a web-TV service and whether they were satisfied with it. In this paper, we present the preliminary results of this study. Our results show that the major motivations for using this service were related to content and flexibility. Furthermore, when describing their satisfaction with the service, the users took into account the effects of the equipment and network connection on their experience.nderstanding users’ behaviour and expectations is a prerequisite for providing services tailored to their needs. We conducted a survey with 2,400 users to determine when, why and how they used a web-TV service and whether they were satisfied with it. In this paper, we present the preliminary results of this study. Our results show that the major motivations for using this service were related to content and flexibility. Furthermore, when describing their satisfaction with the service, the users took into account the effects of the equipment and network connection on their experience.
dc.description.abstractUnderstanding users of web-TV
dc.language.isoengnb_NO
dc.titleUnderstanding users of web-TVnb_NO
dc.typeLecturenb_NO
dc.identifier.cristin1272647
cristin.unitcode7401,90,12,0
cristin.unitnameNettbaserte systemer og tjenester
cristin.ispublishedtrue
cristin.fulltextpostprint


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