dc.contributor.author | Song, Hui | |
dc.contributor.author | Nguyen, Phu Hong | |
dc.contributor.author | Chauvel, Franck | |
dc.date.accessioned | 2023-08-21T08:45:55Z | |
dc.date.available | 2023-08-21T08:45:55Z | |
dc.date.created | 2020-03-07T22:03:41Z | |
dc.date.issued | 2020 | |
dc.identifier.citation | Joint Post-proceedings of the First and Second International Conference on Microservices (Microservices 2017/2019). 2020, 1:1-1:18. | en_US |
dc.identifier.isbn | 978-3-95977-137-5 | |
dc.identifier.issn | 1868-8969 | |
dc.identifier.uri | https://hdl.handle.net/11250/3084977 | |
dc.description.abstract | Customization is a widely adopted practice on enterprise software applications such as Enterprise resource planning (ERP) or Customer relation management (CRM). Software vendors deploy their enterprise software product on the premises of a customer, which is then often customized for different specific needs of the customer. When enterprise applications are moving to the cloud as mutli-tenant Software-as-a-Service (SaaS), the traditional way of on-premises customization faces new challenges because a customer no longer has an exclusive control to the application. To empower businesses with specific requirements on top of the shared standard SaaS, vendors need a novel approach to support the customization on the multi-tenant SaaS. In this paper, we summarize our two approaches for customizing multi-tenant SaaS using microservices: intrusive and non-intrusive. The paper clarifies the key concepts related to the problem of multi-tenant customization, and describes a design with a reference architecture and high-level principles. We also discuss the key technical challenges and the feasible solutions to implement this architecture. Our microservice-based customization solution is promising to meet the general customization requirements, and achieves a balance between isolation, assimilation and economy of scale. | en_US |
dc.language.iso | eng | en_US |
dc.publisher | Schloss Dagstuhl – Leibniz-Zentrum für Informatik GmbH | en_US |
dc.relation.ispartof | Joint Post-proceedings of the First and Second International Conference on Microservices (Microservices 2017/2019) | |
dc.rights | Navngivelse 4.0 Internasjonal | * |
dc.rights.uri | http://creativecommons.org/licenses/by/4.0/deed.no | * |
dc.title | Using Microservices to Customize Multi-Tenant SaaS: From Intrusive to Non-Intrusive | en_US |
dc.type | Chapter | en_US |
dc.description.version | publishedVersion | en_US |
dc.rights.holder | © Hui Song, Phu H. Nguyen, and Franck Chauvel; licensed under Creative Commons License CC-BY. Joint Post-proceedings of the First and Second International Conference on Microservices (Microservices 2017/2019). | en_US |
dc.source.pagenumber | 1:1-1:18 | en_US |
dc.source.volume | 78 | en_US |
dc.source.journal | Leibniz International Proceedings in Informatics | en_US |
dc.source.issue | 1 | en_US |
dc.identifier.doi | 10.4230/OASIcs.Microservices.2017-2019.1 | |
dc.identifier.cristin | 1800332 | |
dc.relation.project | Norges forskningsråd: 256594 | en_US |
cristin.unitcode | 7401,90,12,0 | |
cristin.unitname | Software and Service Innovation | |
cristin.ispublished | true | |
cristin.fulltext | original | |