The Way Forward: A Practical Guideline for Successful Digital Transformation

Abstract

This chapter presents key lessons learned and implications for practice resulting from the analysis of the empirical cases included in this book. We map emerging themes across five layers: unit or project, organization, organization ecosystem, ethical and environmental sustainability, and society. We identify two emerging trends: the co-evolution of organizational forms and new technologies and the fact that digital transformation increasingly happens on the organizational ecosystem level. This has consequences in terms of increased data work, new work processes, and the need to actively engage with sustainability policies. We highlight the need for a focus on the long-term effects of digital transformation initiatives with attention to their ripple effects over time.