dc.contributor.author | Thun, Sylvi | |
dc.contributor.author | Bakås, Ottar | |
dc.contributor.author | Storholmen, Tore Christian B | |
dc.date.accessioned | 2022-03-23T14:36:11Z | |
dc.date.available | 2022-03-23T14:36:11Z | |
dc.date.created | 2021-03-22T11:02:23Z | |
dc.date.issued | 2021 | |
dc.identifier.issn | 0951-5666 | |
dc.identifier.uri | https://hdl.handle.net/11250/2987145 | |
dc.description.abstract | This study seeks to gain knowledge about key conditions in the process of digitalization using a socio-technical systems design as a theoretical framework and a case-study approach. Semi-structured interviews with 15 relevant stakeholders are conducted to learn about barriers to and enablers of the development and implementation process in a manufacturing company. After conducting a thematic analysis, eight higher-ranked themes relevant to the digitalization process are identified. These are grouped to describe the overarching phenomena, resulting in four enablers (shared trust, shared visual understanding, shared user perspective, and shared learning) and four barriers (trusting the system, understanding benefits, perspective of economics, and learning to manage scope). The study takes a holistic view of digitalization in its investigation of the development and subsequent implementation processes. The findings contribute to the literature via three key takeaways for stakeholders of a digitalization process in manufacturing. First, it is vital to understand and strengthen the role of the key enablers identified in this paper. Second, managers should observe and identify barriers in their own organizations, related both to technical and social aspects. Third, some of the enablers described in this paper can serve managers as helpful tools to approach the expected barriers to digitalization. This paper also challenges the research literature by arguing that research conducted on digitalization that sets new standards and premises for the working life in industry needs to use up-to-date socio-technical design concepts and theories. | en_US |
dc.language.iso | eng | en_US |
dc.publisher | Springer | en_US |
dc.rights | Navngivelse 4.0 Internasjonal | * |
dc.rights.uri | http://creativecommons.org/licenses/by/4.0/deed.no | * |
dc.subject | Agile process | en_US |
dc.subject | Democratic dialogue | en_US |
dc.subject | Digitalization | en_US |
dc.subject | Development process | en_US |
dc.subject | Engineer-to-order manufacturing (ETO) | en_US |
dc.subject | Industry 4.0 | en_US |
dc.subject | Implementation process | en_US |
dc.subject | Social-technical system design | en_US |
dc.title | Development and implementation processes of digitalization in engineer-to-order manufacturing: enablers and barriers. | en_US |
dc.type | Peer reviewed | en_US |
dc.type | Journal article | en_US |
dc.description.version | publishedVersion | en_US |
dc.rights.holder | Open Access This article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article's Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article's Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/. | en_US |
dc.source.journal | AI & Society: The Journal of Human-Centred Systems and Machine Intelligence | en_US |
dc.identifier.doi | 10.1007/s00146-021-01174-4 | |
dc.identifier.cristin | 1899838 | |
dc.relation.project | Norges forskningsråd: 309810 | en_US |
dc.relation.project | Norges forskningsråd: 256754 | en_US |
cristin.ispublished | true | |
cristin.fulltext | postprint | |
cristin.qualitycode | 1 | |