User experience with the smartphone case EziSmart. Testing by seniors in two months

Abstract

This report summarize the experience from testing the EziSmart solution. The solution consist of the smartphone casing with physical keyboard, the Ezi-Pad, and a suite of applications. Nine seniors, some experienced smartphone users some not, started to evaluate the system in June 2016. Five out of those continued to use the system for more than two months. Four users chose to end the testing during the first month. The feedback from the users continuing for two months were very positive, and implies that for many users the EziSmart system will makes the phone easier to use, especially as motoric skills and vision is decreasing with age. Those ending the test before the two­ month test period ended had different reasons for leaving the trial. In the group,we did however see that the need for help and willingness to engage in "error and trial processes" necessary to learn to use a smartphone, decreased with age and development of disease. Oppdragsgiver: EziCare Tech