Browsing SINTEF Digital by Journals "Computer Supported Cooperative Work (CSCW)"
Now showing items 1-3 of 3
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From Episodes to Continuity of Care: a Study of a Call Center for Supporting Independent Living
(Journal article; Peer reviewed, 2017)Call centers are a central coordination hub for remote health services and telemedicine. Recently, also telecare providers use call centers to support the remote care of seniors living independently. Although we know that ... -
Infrastructuring as ambiguous repair: a case study of a surveillance infrastructure project
(Journal article; Peer reviewed, 2017)Health and welfare organisations are under increased scrutiny regarding their ability to make innovations in and increase the productivity of their services by digitising and automating them. Our empirical case study focuses ... -
The Tension between National and Local Concerns in Preparing for Large-Scale Generic Systems in Healthcare
(Peer reviewed; Journal article, 2022)Large-scale generic systems are typically adapted to local practice through configuration. This is especially important in healthcare, which involves a plurality of institutions and users. However, the decision to acquire ...