Blar i SINTEF på tittel
Viser treff 1917-1936 av 10055
-
Customer Journey Heatmaps: a wake-up call
(Chapter, 2018)A certain company experienced an increasing level of dissatisfaction among its customers with the service it provided, and disagreed internally about the root causes of the negative trend. This case study describes a ... -
Customer journey measures - State of the art research and best practices
(Research report, 2013)We have conducted a systematic review of the scientific literature on customer journeys to support our work on customer journey measures in the research project Customer Care 2015. A total of 54 journal and conference ... -
Customer journeys
(Others, 2023)The customer journey concept concerns the process of service provision from the customer perspective. Here, the service process is analyzed in terms of its concrete customer interactions, so called touchpoints, typically ... -
Customer Journeys: A Systematic Literature Review
(Journal article; Peer reviewed, 2018)Purpose – Customer journeys has become an increasingly important topic in service management and design. The study reviews customer journey terminology and approaches within the research literature prior to 2013, mainly ... -
Cutting process monitoring with an instrumented boring bar measuring cutting force and vibration
(Journal article; Peer reviewed, 2018)We present an industrialized version of a boring bar with embedded sensors and electronics that measure cutting forces and vibration. The novel tool gives the operator or process developer valuable insight into the cutting ... -
Cuttings transport: On the effect of drill pipe rotation and lateral motion on the cuttings bed
(Peer reviewed; Journal article, 2020)Drill pipe rotation is considered a relevant factor for cuttings transport and hole cleaning. However, in the term “rotation” is often used as a moniker for the combination of plain drill pipe rotation around its own axis ... -
Cyber Attacks for Sale
(Chapter, 2020)The infamous darknet hosts an underground economy for illegal goods and services, some of which can be purchased and used for cyber attacks. By analyzing the properties and popularity of such items, we can get indications ... -
Cyber Security Considerations for Self-healing Smart Grid Networks
(Chapter, 2018)Fault Location, Isolation and System Restoration (FLISR) mechanisms allow for rapid restoration of power to customers that are not directly implicated by distribution network failures. However, depending on where the logic ... -
Cyber Security Issues in Navigation Systems of Marine Vessels From Control Perspective
(ASME Digital colletion;OMAE2017-61771, Chapter, 2017-06-25)Autonomous marine vessels are the way forward to revolutionize maritime operations. However, the safety and success of autonomous missions depend critically on the availability of a reliable positioning system and time ... -
A Cyber-Physical All-Hazard Risk Management Approach: The Case of the Wastewater Treatment Plant of Copenhagen
(Peer reviewed; Journal article, 2023)The ongoing digitalization of critical infrastructures enables more efficient processes, but also comes with new challenges related to potential cyber-physical attacks or incidents. To manage their associated risk, a precise ... -
Cyber-Physical Energy Systems Approach for Engineering Power System State Estimation in Smart Grids
(Journal article; Peer reviewed, 2017)This investigation proposes a CPES architecture and model for engineering energy management application for smart grids. In particular, the investigation considers the implementation of the power systems state estimator ... -
Cybersecurity Awareness and Capacities of SMEs
(Peer reviewed; Journal article, 2023)Small and Medium Enterprises (SMEs) are increasingly exposed to cyber risks. Some of the main reasons include budget constraints, the employees’ lack of cybersecurity awareness, cross-sectoral cyber risks, lack of security ... -
Cybersecurity awareness for children: A systematic literature review
(Peer reviewed; Journal article, 2021)Cybersecurity for children has received much attention and has become a rapidly growing topic due to the increased availability of the internet to children and their consequent exposure to various online risks. This paper ... -
Cybersecurity in railway - alternatives of independent assessors’ involvement in cybersecurity assurance
(Chapter, 2023)Cybersecurity and related security management become important issues in railway projects and operations when implementing new digitalised technology. The railway industry is facing an increasing degree of digitalisation ... -
Cybersikkerhet i digitale transformatorstasjoner. Forprosjekt
(SINTEF Rapport;, Research report, 2018)Dette notatet beskriver konseptet digital transformatorstasjon, og skisser relevante cyberrelaterte sårbarheter og mottiltak. For grunnleggende sikkerhetsnivå (basisnivå) anbefaler vi at det gjennomføres risikoanalyse med ... -
Cybersikkerhet i digitale transformatorstasjoner. Forprosjekt
(SINTEF Rapport;2018:00007, Report, 2018)Dette notatet beskriver konseptet digital transformatorstasjon, og skisser relevante cyberrelaterte sårbarheter og mottiltak. For grunnleggende sikkerhetsnivå (basisnivå) anbefaler vi at det gjennomføres risikoanalyse med ... -
"CyberWiseKids": Gamifying Education of Kids on Online Opportunities and Security Risks
(SINTEF Rapport;2019:00385, Report, 2019)This report summarizes the motivation and the goals of the "CyberWiseKids" project proposal. The proposal was designed by SINTEF in 2015 and revised in 2016, with the aim of developing a research and innovation project ... -
CYCLE - Total utilization of raw materials in the supply chain for food with a bio-economical perspective
(SINTEF Ocean reports;2017:00859 A, Research report, 2017-12-27)The CYCLE project aims to achieve total utilization of raw material from fish, chicken and vegetables. This will be carried out by means of the development of new bioprocesses and technological solutions, combined with ... -
Cyclic Arginine–Glycine–Aspartate-Decorated Lipid Nanoparticle Targeting toward Inflammatory Lesions Involves Hitchhiking with Phagocytes
(Peer reviewed; Journal article, 2021)Active-targeting nanomedicine formulations have an intricate in vivo behavior. Nanomedicines developed to target endothelial αvβ3-integrin are recently demonstrated to display extensive uptake by circulating phagocytes. ... -
Cyclic Compression Testing of Three Elastomer Types— A Thermoplastic Vulcanizate Elastomer, a Liquid Silicone Rubber and Two Ethylene-Propylene-Diene Rubbers
(Peer reviewed; Journal article, 2022)Thermoplastic elastomer vulcanizate (TPV) and liquid silicone rubber (LSR) are replacement candidates for ethylene-propylene-diene rubbers (EPDM), as they offer the possibility for twocomponent injection moulding. In this ...