Browsing Publikasjoner fra CRIStin - SINTEF AS by Journals "Human Technology"
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Help! Is my chatbot falling into the uncanny valley? An empirical study of user experience in human-chatbot interaction
(Journal article; Peer reviewed, 2019)Advances in artificial intelligence strengthen chatbots’ ability to resemble human conversational agents. For some application areas, it may be tempting not to be transparent regarding a conversational agent’s nature as ... -
Hi, can I help? Exploring how to design a mental health chatbot for youths
(Peer reviewed; Journal article, 2020)Chatbots represent new opportunities for low-threshold preventive mental health support to youths. To provide needed knowledge regarding how to design chatbots for this purpose, we present an exploratory design study where ...