• Using critical incidents in workshops to inform eHealth design 

      Grunloh, Christiane; Hallewell Haslwanter, Jean D; Kane, Bridget; Lee, Eunji; Lind, Thomas; Moll, Jonas; Rexhepi, Hanife; Scandurra, Isabella (Journal article; Peer reviewed, 2017)
      Demands for technological solutions to address the variety of problems in healthcare have increased. The design of eHealth is challenging due to e.g. the complexity of the domain and the multitude of stakeholders involved. ...